| Consultations (Face to face / telehealth) | Private Fee | Out of Pocket (after medicate rebate) | Discounted Private Fee | Out of Pocket (after medicate rebate) |
|---|---|---|---|---|
| Standard Consult – Monday to Friday 9am to 5pm | $95.00 | $52.15 | $85.00 | $42.15 |
| Standard Consult – Monday to Friday after 5pm | $110.00 | $67.15 | $100.00 | $57.15 |
| Long Consult – Monday to Friday 9am to 5pm | $140.00 | $57.10 | $130.00 | $47.10 |
| Long Consult – Monday to Friday after 5pm | $160.00 | $77.10 | $150.00 | $67.10 |
| Prolong Consult – Monday to Friday 9am to 5pm | $180.00 | $57.85 | $170.00 | $47.85 |
| Prolong Consult – Monday to Friday after 5pm | $200.00 | $77.85 | $190.00 | $67.85 |
| Telehealth Consult (No rebate for new patients) | $95.00 | $52.15 | $85.00 | $42.15 |
| Saturday Standard Consult-9am to 1pm | $120.00 | $77.15 | $110.00 | $67.15 |
| Saturday Long Consult- 9am to 1pm | $160.00 | $77.10 | $150.00 | $67.15 |
| Saturday after 1pm and Sunday whole day Standard Consult | $140.00 | $84.20 | $130.00 | $74.20 |
| Saturday after 1pm and Sunday whole day Long Consult | $180.00 | $97.10 | $170.00 | $87.10 |
Other Fees
Treatment RoomMedical consumables used as part of your treatment may attract a separate fee.
Procedural fees will vary according to the type and complexity – please enquire prior to your appointment.
For your convenience, we stock a wide range of travel and other vaccines – please ask reception for individual prices or book in for a travel vaccination consultation with one of the doctors.
For after hours medical care, please call National Home Doctor 13SICK (13 74 25).
- Minor Service (Level A)
A brief service for an obvious problem characterised by the straightforward nature of the task that requires a short patient history and, if required, limited examination and management. - Specific Service (Level B)
A service which requires of the General Practitioner a selective history and examination of the patient, to assess and manage the problem. - Extended Service (Level C)
A service distinguished by more complex tasks required of the general practitioner when confronted with several alternative diagnoses which require a detailed history, multiple system examination, possible investigations and management. - Comprehensive Service (Level D)
A service that requires of the general practitioner a complex intellectual process, involving exhaustive history, multiple system examination and the possible arrangement and evaluation of complex investigations in consideration of multiple alternative diagnoses.
South Melbourne Medical Hub are located on L1 of the Spotlight building. There is normally ample street parking or parking is free for the first 2 hrs in the building.
Complaints are an important source of customer feedback. South Melbourne Medical Hub and the doctors practicing at our location value the ability to address improvements. Please feel free to send your feedback via email (admin@southmelbournemedicalhub.com.au) or call and ask to speak with the Practice Manager. Feedback enables continuous improvement.
Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health or medical professional. If you remain unhappy with their response, you may direct your complaint to the Health Services Commissioner at https://hcc.vic.gov.au/ .
- If you have an emergency please telephone 000 or go to your nearest Emergency Department.
- Our nearest hospital is the Alfred Hospital Emergency Department
The Doctors consulting from South Melbourne Medical Hub do not provide home visits.
The DoctorDoctor or National Home Doctor locum doctors can provide consultations to you after hours at your place of residence.
Medical certificates are available and can be requested at the time of consultation with your doctor. If you require a special consideration certificate, please bring the necessary paperwork to your consultation.
Australian Clinical Labs provides onsite pathology with one pathology collection room at South Melbourne Medical Hub
PATHOLOGY COLLECTION AVAILABILITY
Monday to Friday: 9:00am – 3.45pm
Most services are bulk-billed to their patients holding Medicare cards. There may be a fee for some specialised tests not covered by Medicare.
For more information please ask Australian Clinical Labs before proceeding doing the blood test or phone 9538 6700.
You may contact South Melbourne Medical Hub by telephone, fax or email. Emails are not monitored 24/7, therefore may only be used for non-urgent communication. Please allow 2 business days for South Melbourne Medical Hub to respond to your email. If your enquiry is urgent, please contact South Melbourne Medical Hub by phone.
Doctors practicing from South Melbourne Medical Hub may take phone calls from their patients in some circumstances, although to maintain your privacy, if they are consulting with another patient at the time of your call, the Doctor may need to call you back. All reception staff of South Melbourne Medical Hub have triage training, although they are not clinically trained. Therefore, it may be necessary for you to speak to a Nurse at South Melbourne Medical Hub for your call or concern to be triaged appropriately.
South Melbourne Medical Hub complies with Australian Government legislation, ensuring that privacy is maintained in accordance with this legislation.
A copy of our privacy policy is available at reception.
Further information is available from the Office of the Australian information Commissioner on 1300 363 992
The doctors practicing at South Melbourne Medical Hub are committed to preventative care. They may issue you with reminder notices.
South Melbourne Medical Hub may issue you with other information from time to time. Please advise South Melbourne Medical Hub if you do not wish to participate in these communications.